ELLA Team

HR Business Partner
Arkansas Children's Hospital

Danielle Dulaney is an experienced HR Business Partner at Arkansas Children’s Hospital, specializing in employee relations. She builds strong relationships with leaders and employees to enhance collaboration, engagement, and retention. Danielle partners with department leaders to address complex workplace issues, lead change management initiatives, and drive strategic planning efforts. Passionate about culture and leadership development, she helps align behaviors with organizational values and strengthen team performance.

Kevin Robinson is the Director of Human Resources for Encore Bank.  Kevin is responsible for managing all areas of the Human Resources functions including, Payroll, Benefits, Recruiting, Employee Relations, HR Compliance and more. Kevin has over 25 years of experience in Human Resources.  Kevin earned a Bachelor of Science in Management from Arkansas State University and a Master’s in Business Administration from the University of Arkansas at Little Rock.  Kevin holds the PHR certification from HRCI and the SHRM-CP certification from SHRM. 

Kevin is a long-time member of SHRM and he has served as a volunteer leader in the Central Arkansas Human Resources Association (CAHRA) and Arkansas Society of Human Resources Management State Council. He has also been an Adjunct Instructor teaching Human Resources Management at the University of Arkansas at Little Rock. He previously served on the board of directors for CAHRA for many years in various positions including President. He was the recipient of the Russell Gunter Member of the Year Award for CAHRA in 2017. He previously served on the ARSHRM State Council as Director of Core Areas for the State of Arkansas and as Director of Workforce Readiness. Currently, Kevin is serving as a general board member for the Arkansas Industry Liaison Group,  Programs Co-Chair for the 2024 ELLA Conference and on the ARSHRM State Council as the Director of Finance. 

Michele Short brings decades of experience in client service, leadership, and workforce solutions to her role at Complete Payroll Services. After nearly 30 years in the staffing industry, she now helps businesses simplify payroll and HR while building lasting, people-first partnerships. Michele is active in several professional and community organizations and loves connecting with others who share her passion for empowering people and businesses to grow. Outside of work, she enjoys time with family, traveling, and being near the water—especially on her next beach trip.

Director of Human Resources 
Birch Tree Communities

Shayne King serves as the Director of Human Resources for Birch Tree Communities, a behavioral health care provider with eleven locations throughout Arkansas.

Shayne has served many years on the Board of Directors of the West Central Arkansas Society of Human Resource Management (WCASHRM) in various capacities, including president. She has also served in multiple positions for the ARSHRM state council, State Conference and ELLA Conference Committee. In 2022, Shayne was named ARSHRM’s Outstanding HR Professional of the Year.

Executive Vice President | Chief Operating Officer
Selected Funeral and Life Insurance Company

Tara Mauk Arthur serves as the Executive Vice President/ Chief Operating Officer and the Chief Human Resource Officer and Compliance Officer for Selected Funeral and Life Insurance Company headquartered in Hot Springs, Arkansas. She manages a team that handles HR, Compliance, IT, Customer Services, Benefits and New Business, and is a member of the SFLIC Board of Directors.

Tara is a long-time SHRM volunteer having served as the Membership Advisory Council (MAC) representative for the SHRM Southwest Central Region in 2010-2011, and as the State Director for Arkansas SHRM in 2008-2009. She has held many volunteer positions within the SHRM state council and chapter structure, including chapter president, WCASHRM Manager's Seminar chair, Arkansas Employment Law and Legislative Affairs (ELLA) Conference chair, State Conference Chair, and worked on multiple conference committees. In 2007, Tara was named the Arkansas HR Professional of the Year and in 2021 was the recipient of the Russell Gunter Legislative Advocacy award.

Director of Public Relations
Wright Lindsey Jennings
 
Rickie Smith is the director of public relations at Wright Lindsey Jennings in Little Rock, where she provides leadership and strategic direction for the marketing, media and communications efforts of the firm’s 75+ attorneys. She has been in the field of legal marketing for more than 15 years in Little Rock and has a background in journalism. Rickie has been involved in the HR community for more than 15 years as a long-time CAHRA and SHRM member. She served as CAHRA president in 2020, co-chair of the ELLA Conference in 2010, and chair of the ELLA Conference in 2024, and has been on numerous other planning and conference committees for ARSHRM. She is a current member of the ARSHRM State Council in a communications role. An active community volunteer, Rickie is a graduate of Leadership Arkansas and has held many roles at First United Methodist Church of downtown Little Rock. She and her husband Sam have three pups and love to spend their free time at Lake Ouachita with family and friends.

Human Resources Business Partner
Arkansas Blue Cross and Blue Shield

Brittney  Garland, SHRM-CP, is a Human Resources Business Partner for Arkansas Blue Cross and Blue Shield, where she supports over 900 exempt and non-exempt employees in a variety of business lines. She has been with the organization for the last 3 ½  years.  Prior to joining ABCBS, she has spent her 18+ year career in different industries ranging from mental health, substance abuse, religious, marketing, telecommunications, and transportation and logistics. 

Brittney is a member of  SHRM, and Central Arkansas Human Resources Association (CAHRA). She received her SHRM-CP in 2023.

Owner
Caton Consulting

Glenda Caton-SHRM-SCP is the owner of Caton Consulting, LLC, a Small Woman Owned HR Consulting Firm specializing in Employment Law Compliance and Culture. Her firm received designation as a Minority and Women Owned Business Enterprise. A Goldman Sachs 10k Small Businesses Alum, Caton was named the 2023 Woman-owned Small Business of the Year by the LR Chamber of Commerce and ASBTDC and was nominated for the NLR Chamber Small Business of the Year and BBB Foundation Ethics Torch Award.
With over 25 years of experience in Operations, Management, and Human Resources, Caton focuses on assisting Small Business owners with HR compliance. She holds an Associate's Degree in Business Management and a Bachelor's Degree in Business Administration with an Emphasis on Human Resource Management. As a Senior Certified HR Professional, she also holds certifications in "Employing Abilities", "Hiring Our Heroes", and "Getting Talent Back to Work." Caton served as President of the Central Arkansas Human Resource Association (CAHRA) Board, where she has held various roles. She is also an active member of the Society of Human Resources Managers (ARSHRM) State Council, having served in multiple director positions and currently serves as the State Director Elect. 
She promotes initiatives like "Get Talent Back To Work" and advocates for inclusive, compliant practices in recruitment. A frequent speaker and facilitator, Caton addresses topics such as Employment Law compliance, Harassment, Diversity, and Workforce initiatives for large and small organizations. Outside of her professional life, Caton is a mother of two adult children, a dog owner, and a grandmother to Emiliana and Lainey Joe. She actively participates in various nonprofit Boards & Auxiliaries, supporting them through volunteerism and in-kind services.

Michael L. Smith is the Human Resources Manager for Clinton National Airport (LIT). In this role he oversees the administration of all HR functions for the Airport including staffing, compensation, benefits and employee relations.

Michael has over 19 years of experience working in both private and public sector HR. He holds a Bachelor’s Degree in HR Management from the University of Arkansas at Fayetteville, and three different professional HR certifications through HRCI, PSHRA and SHRM.

He currently serves as the State Director Elect for the Arkansas SHRM State Council. Prior to this appointment, he held multiple board positions on the state council, in addition to serving as a volunteer leader for the Central Arkansas HR Association and Arkansas Public Employers HR Association. Michael is also a commissioned officer in the Arkansas Air National Guard, with previous mission deployments in support of Operations Southern Watch, Iraqi Freedom and Enduring Freedom.

President
The Human Resources Team

Tim is the President of The Human Resources Team, a Little Rock based human resources management consulting company. His consulting firm provides assistance and resources in preparation, training, support and implementation of Affirmative Action Plans with Positive Solutions. He works with a wide and diverse range of industries including banks and financial institutions, utilities, health care, technology, manufacturing, pharmaceuticals, nonprofit, construction, and service organizations. He has over 30 years of experience in all areas of functional areas of HR as a Director of Human Resources in manufacturing, service and financial industries and in his consulting firm with client’s coast to coast. 

He is a top-rated speaker on the topic of Affirmative Action compliance for SHRM and other conferences for many other professional associations and conferences across the country. He is a recipient of the Outstanding Member Award from the local SHRM chapter and the Arkansas Chapter of the American Society for Training and Development. He received the Arkansas Human Resources Professional of the Year Award and was finalist for the SHRM National Award for Professional Excellence, the Jim Wilkins Lifetime Achievement Award in Human Resources and the Russell Gunter Legislative Advocacy Award.

He is the Chair for the Arkansas Industry Liaison Group. He has served the ARSHRM State Council as Professional Development Director and is currently the Government Legislative Affairs Director. As a cancer survivor, he serves as a coach for esophageal cancer patients with MD Anderson Medical Cancer Center.

Owner
CathleenHRConsulting, LLC

Cathleen Hoffman, MBA, SHRM-SCP, SPHR is owner of CathleenHRConsulting, LLC.

Cathleen completed her BA in Psychology/Criminal Justice at the University of Arkansas in 1995, her MSLE at John Brown University in 2002, and her MBA at John Brown University in 2011.

Cathleen has more than 25 years of Human Resource experience. She is very active in the SHRM Human Resources Volunteer Community. She has been a member of SHRM (Society of Human Resources Management) for 20+ years. She has been a member of NOARK (Northwest Arkansas Human Resources Association) since 2000. She has served in various roles including Chapter President in 2008 with her last role being the NOARK Chapter Management Professional for 10 years. She is a member of WAHRA (Western Arkansas Human Resources Association). She has served in various roles on the ARSHRM State Council including ARSHRM State Director 2017-2019. She is currently the Professional Development Director.