Session
Uncovering the Unemployment Process
The unemployment program can be confusing. Join us as we explore the unemployment process from the perspectives of employers, claimants, and the state.
Key Objectives
1. Understanding Unemployment Processes 2. Understanding why the process matters 3. Potential effects of not responding.
HRCI Credits:
1.00 Business HRCI Recertification credits available.
This program has been approved for 1.00 recertification credit hours through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI website at www.hrci.org.
The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.
SHRM Credits:
1.00 SHRM Recertification credits available.
ELLA is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®. This program is valid for 1.00 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.
Kristen Rhodes-Berry
ADWS Director-Reemployment at Arkansas Division of Workforce Services
Kristen Rhodes-Berry has served in the Secretary of State’s office for seven years in both Business and Commercial Services and Elections. During her time there, she contributed to the statewide voter system upgrade as part of the Help America Vote Act. In 2010, she joined the Department of Workforce Services (now the Department of Commerce - Division of Workforce Services) in the Unemployment Insurance Division. Initially, she worked directly with employers and claimants before transitioning into various management roles. She currently serves as the Director of Reemployment, overseeing both the Unemployment program and the Reemployment Services and Eligibility Assessments (RESEA) program, which assists individuals in returning to work more quickly.